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Joined 2 months ago
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Cake day: June 4th, 2025

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  • For the majority of my clients who use this kind of system, it is totally dysfunctional.

    Most of the records are incorrect, my guess is that they occasionally reset the password on mobile while the book is inaccessible and then don’t remember to update it in the book later.

    Effective use relies on the user’s understanding of umbrella accounts. I’ve had users have separate written entries for “Office”, “Skype”, “Hotmail”, and “Windows” because they don’t understand those things are all one Microsoft Account.

    As passwords get updated, it can become a mess of crossed out records with new ones squished into the margins. When a someone dies, anything written illegibly can be difficult for surviving family to discern. As the book gets filled out, it can get tricky to keep things alphabetized unless the user provisioned additional empty space between records.

    This system can work great for someone who is meticulous, neat, and organized.

    For your average person, I’ve had better luck solving the problem with a password manager synced to an online account that is protected by MFA and has recovery options that are also protected by MFA.





  • This case is due to a logical problem. Cleanrooms are only necessary for physical repairs, like swapping the Head Stack Assembly.

    DriveSavers’ cost of entry for a successful recovery is about $2,000. They’ve even given that quote to an iPhone user who needed nothing more than a screen replacement.

    Their “state of the art facility” is appropriate for hardware cases where money is no object and you need the best of the best to deliver results no matter the cost.

    Realistically, most regular people will be well taken care of using a reasonably priced service like 300 Dollar Data Recovery.


  • Teamviewer is such a scummy company.

    • If you sign up for a TeamViewer license, you have 7 days to cancel and get a refund. This does not apply to renewals.
    • Licenses are only available in annual installments.
    • TeamViewer’s license recommendation tool may suggest a license that is greater than your actual need. In my case, the cheaper license that best fit my business use case (one session at a time) was not presented during onboarding.
    • TeamViewer does not offer mid-term downgrades, but does allow mid-term upgrades.
    • You will get a renewal notice 30 days before renewal. TeamViewer requires written notice of cancellation 28 or more days before renewal.
    • TeamViewer does not offer the option for mid-term cancellations and will not grant a prorated refund for the remainder of your unused license time. When you cancel, you are only cancelling the next renewal.

    We got totally boned when our renewal notice went out just before a three day weekend. PayPal and our bank sided with TeamViewer. Apparently, someone tried to sue over this shady practice in California and the court also sided with TeamViewer. Probably would have dodged this bullet if I had thought to scroll through the TeamViewer subreddit, I went with them because I had positive experiences using the free version for personal use.

    Been using RustDesk for years with great success. I especially appreciate the responsible disclosure banners on the main site and GitHub warning users that they might be on the phone with a scam artist.

    IMO, all the proprietary remote access software (Teamviewer, Ultraviewer, Anydesk, Etc) companies are profiting from and therefore complicit in the use of their software to scam people.