I tried switching to Proton. They took my money somehow (I think I was looking over the paid options and then got distracted and auto filled. Basically I wasn’t paying attention) and then when I noticed on my cc bill I contacted them to say 'hey, I didn’t mean to pay for all these features I don’t need and am not using. Can I please have a refund?" They were like “lol it’s been a month and 2 days so no, enjoy your 17 email addresses and some other crap you aren’t using and don’t need.”.
Still looking for an alternative to Google but it isn’t going to be Proton.
That honestly seems like a reasonable response from Proton. You signed up for their paid service; you’re not entitled to a refund because you weren’t paying attention
I tried switching to Proton. They took my money somehow (I think I was looking over the paid options and then got distracted and auto filled. Basically I wasn’t paying attention) and then when I noticed on my cc bill I contacted them to say 'hey, I didn’t mean to pay for all these features I don’t need and am not using. Can I please have a refund?" They were like “lol it’s been a month and 2 days so no, enjoy your 17 email addresses and some other crap you aren’t using and don’t need.”.
Still looking for an alternative to Google but it isn’t going to be Proton.
That honestly seems like a reasonable response from Proton. You signed up for their paid service; you’re not entitled to a refund because you weren’t paying attention