bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 8 months agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square178linkfedilinkarrow-up1923arrow-down18
arrow-up1915arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 8 months agomessage-square178linkfedilink
minus-squarepinball_wizard@lemmy.zipcakelinkfedilinkEnglisharrow-up8·8 months agoPlus the halucination risk.
Plus the halucination risk.