Thinking of canceling Disney+? You’re not alone—after Jimmy Kimmel’s suspension, so many people rushed to quit that the cancellation page itself started crashing.

cross-posted from: https://lemmy.nz/post/28397398

The suspension triggered strong responses across social media and beyond. Hashtags like #CancelDisneyPlus and #CancelHulu trended as users shared screenshots of their canceled subscriptions.

With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”

  • Otter@lemmy.caEnglish
    3·
    3 months ago

    crashes

    Maybe, but could it also be an intentional dark pattern to make it difficult to cancel?

    • Wynnstan@lemmy.worldEnglish
      1·
      3 months ago

      It’s amazing to think that people were fooled into thinking a greedy litagatious mega global corporate conglomerate like Disney was actually progressive in the first place instead of just following market trends for maximum shareholder profit.

    • acosmichippo@lemmy.worldEnglish
      1·
      3 months ago

      even if that is the case it’s a good sign imo. it means people were causing an impact big enough for them to notice and take action.

    • nalinna@lemmy.worldEnglish
      1·
      3 months ago

      They use AWS and specifically design their software to be able to dynamically scale, ever since Wandavision crashed their playback.

      Is it possible that they never entertained having to make their cancellation page scalable? Sure. Is it more likely that they intentionally haven’t made it scalable? Yes.

    • Echo Dot@feddit.ukEnglish
      1·
      3 months ago

      Anytime I want to cancel something and the company makes it difficult I just cancel the credit card side of it. Sod them. That’s what they get if they want to play silly buggers.

    • Zron@lemmy.worldEnglish
      1·
      2 months ago

      “If we don’t let you leave you might forget you were mad at us and keep giving us money”

  • joan@lemmy.worldEnglish
    2·
    3 months ago

    Sad that all we can do to prevent literal fascism is unsubscribing from a streaming service

    • Telorand@reddthat.comEnglish
      1·
      3 months ago

      Let’s not talk as if it’s all we can do; it’s one action amongst many. Besides, let’s not forget that these companies would 1000% be in favor of democracy if they thought it was profitable. They’re fascists, but if their ideals hurt their bottom line, they’ll change their tune, because they have shareholders to appease.

  • SpazOut@lemmy.worldEnglish
    2·
    3 months ago

    Call me a cynic, but engineering some rate limit on a cancellation page suits them rather well

    • jaybone@lemmy.zipEnglish
      2·
      3 months ago

      Yeah it’s not like services make the cancellation process super difficult. It’s like mafia style extortion. They make this type of stuff so difficult, I like to waste their time too, and make sure it involves wasting so many of their employees time, which they have to pay for.

    • eah@programming.devEnglish
      1·
      3 months ago

      I’m similarly skeptical it’s a genuine outage given how so much stuff nowadays is done with cloud computing which enables dynamic on-demand procurement of server resources. Or whatever the correct terminology is to describe that.

      • Noxy@pawb.socialEnglish
        1·
        3 months ago

        hardly a silver bullet tho. capacity shortages, running up against any of dozens of quotas, or even just shit application code can and will fuck over even the best designed autoscaled cloud shit

  • Eezyville@sh.itjust.worksEnglish
    1·
    3 months ago

    MAGA hates Disney because of their current movies perceived “wokeness” so the big brained executives decided to piss of the Left as well by attacking the 1st Amendment and bowing down to the Right. Big brain move there.

    • The Quuuuuill@slrpnk.netEnglish
      1·
      3 months ago

      the thing to understand is that for Disney it’s not always about the money. they control so much power over all media that they can inflict their world view on everyone through their propaganda streams. the performative wokeness that still sits within overall metanarratives about the value of the status quo? that’s for the dollar. cutting Jimmy Kimmel loose? that’s in alignment with their core values

    • ApatheticCactus@lemmy.worldEnglish
      0·
      2 months ago

      Nah, cancellation resources are always minimal. Doesn’t make sense to pay for serious hardware to please people on their way out the door. Every service I’ve ever had to cancel has always been a maze and generally more annoying, slow, and cumbersome than the signup process.

      • DeathsEmbrace@lemmy.worldEnglish
        1·
        2 months ago

        Yeah well when the laws regarding this allow mass psychological manipulation for profits then it’s on the countries for enabling the greediest pieces of shits to do this.

        Edit:Antilaw suits everywhere but Mark Zuckerberg creating an entire algorithm dictating your view on Instagram and Facebook is completely fine using psychology to manipulate everyone.