• snek_boi@lemmy.mlOP
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      1 year ago

      I was thinking about incentives and motivations. Are they motivated by profits?

      I was also thinking about how sometimes listening to everyone in a team can save them from failure. Do Proton and Tutanota listen to everyone?

        • snek_boi@lemmy.mlOP
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          1 year ago

          Interesting. Thanks for the reply!

          I have also chatted with Tutanota workers and I didn’t have the impression that they were not driven. In fact, I think about myself: if I was a good enough developer, experienced with their stack, I’d love to work with them just for what they stand up for regarding privacy and openness. It seems like a very gratifying way of spending my time.

          As to the closed platforms, I totally agree with your criticism in purely abstract terms; I don’t like that I need to rely on Tutanota for encrypted email instead of a federated system like XMPP or Matrix. However, Matrix has been an aspirational platform in which only my closest friends, and the wokest or tech-savvy acquaintances join. For a good chunk of my daily life, if I want libre, metadata-reduced, and encrypted communication, I have to rely on Tutanota’s closed email system.

          Do you think there’s a way of extending email (rather than “reinventing the wheel”) that’s also as simple as “give me your email and let’s agree on a password”?

    • inspxtr@lemmy.world
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      1 year ago

      Not OP. But I’m personally curious about the question regarding how decisions are made, but with more focus from the perspective of user experience. As in, how do they decide which features to focus on?

      While I’m a fan of Proton, sometimes they seem to be doing too many things simultaneously, which is good but I worry them spreading themselves thin.

      How do they do user experience research, especially with many people in the privacy community usually turning telemetry off? What do they rely on to make decisions about features and user experience? Do surveys work for them? Who make the decisions afterwards?