Yes.

That was my first time testing the backup. Good suggestion.

Yes. It automatically closed after two weeks of me waiting on a response after they said they’d escalated it.

Paid. I also found it hard to believe, which is why I checked the logs, tried working with their support staff, and wrote my own program to confirm.

It’s a privacy-focused backup service.

Inspired by this post, I just created a phishing test for my staff with a malicious URL in a “report this as spam” link, complete with a required training for those who click the link.