If their staff weren’t incompetent and understand SPF records, DKIM and DMARC, they wouldn’t be flagged as spam. But when morons who don’t understand the tech fail at using it, it’s not the systems fault for identifying it as garbage. Source- me, 25 years supporting email systems.
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mikenurre@lemmy.worldto Sysadmin@lemmy.world•What to do about a broken help desk system with zero policies?3·1 month agoSounds like a management problem. Have these issues been brought to them/have they done anything about it? ITIL is a good foundation to follow for how things should work. Define a service catalog, SLAs, escalation process, etc… in that escalation, at a certain point management should be made aware. If they are and do nothing, you need to look for another position, and if you can’t, find a way to deal with a broken system. If someone sends a ticket back to me after I have written clear documentation, I reply with the document asking what part they didn’t understand. No one likes getting throw under the bus, or doing the throwing, but if the system is broken, I start copying additional people on those kickback emails. CYA, always.
mikenurre@lemmy.worldto Technology@lemmy.world•UK government suggests deleting files to save waterEnglish19·2 months agoPower off the AI farms that no one wants anyway (except the oligarchs of course)
mikenurre@lemmy.worldto World News@lemmy.ml•🐝 Billionaire Dies After Swallowing a Bee During Polo Match3·2 months agoAnyone getting Gary Oldman monologuing in the Fifth Element vibes?
mikenurre@lemmy.worldto Cybersecurity@sh.itjust.works•Johnson Controls starts notifying people affected by 2023 breachEnglish2·3 months agoFun fact, Johnson Controls re-built their entire AD environment about 5 or 6 years ago. I had to consolidate 13 domains worth of group policy into their new environment. That was a very long year. KIX scripts, VB in spanish and french, and 6000 policies.
Google broke the law? Only one thing to do, TAX AMERICANS AS PUNISHMENT! Where are those Epstein files?