I worked in telecom for a couple of years up until recently. There’s actually a growing body of self-regulation going on within the SMS industry. Most notably, any business sending text messages has to apply for a “license” to do so, with some pretty strict consent requirements. Violating those requirements comes with heavy penalties, mostly enforced by downstream carriers. If you’re curious, 10DLC/A2P are the terms to Google for.

I’m no expert, so take what I’m about to say with a grain of salt.

Fundamentally, a LLM is just a fancy autocomplete; there’s no source of knowledge it’s tapping into, it’s just guessing words (though it is quite good at it). Correspondingly, even if it did have a pool of knowledge, even that can’t be perfect, because the truth is never quite so black and white in many areas.

In other words, hard.